Cookies Settings

This Cookie Policy explains how Impeccable Cleaning Solution uses cookies and similar technologies on our website, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and provide information about how the site is used.

2. How We Use Cookies

We use cookies to:

  • Ensure our website functions correctly (e.g., loading pages, forms, and our quote calculator)
  • Remember your preferences, such as previously entered quote details
  • Understand how visitors use our website, so we can improve content and navigation
  • Support the booking and contact request process

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to work properly, such as enabling core functionality, security, and form submissions (e.g., our contact and quote request forms). These cannot be switched off, as the site would not function correctly without them.

Performance & Analytics Cookies

These cookies collect information about how visitors use our website — such as which pages are visited most often — so we can measure and improve site performance. Data collected is generally aggregated and anonymous.

Functionality Cookies

These cookies remember choices you make (such as inputs to our online quote/estimate tool) to provide a more personalised experience on return visits.

Marketing & Third-Party Cookies

If used, these cookies may be set by third-party services (such as social media platforms linked from our site, e.g., Facebook or Instagram) to track browsing habits and display relevant content or ads elsewhere. These are only used with your consent.

4. Managing Your Cookie Preferences

You can manage or withdraw your consent to non-essential cookies at any time:

  • On our website: Use the cookie preference banner or settings link shown when you first visit our site, or accessible via the footer, to adjust your choices at any time.
  • In your browser: Most browsers allow you to block or delete cookies through their settings. Please note that blocking essential cookies may affect the functionality of our website, including our booking and quote tools.
  • Third-party opt-outs: For cookies set by third-party platforms (e.g., social media widgets), you may also manage preferences directly through those platforms.

5. Cookie Consent

When you first visit our website, you will be asked to accept or customise your cookie preferences. Strictly necessary cookies will always be active, as they are essential to site functionality. All other categories are only activated with your explicit consent, in line with UK data protection law (PECR and UK GDPR).

6. How Long Do Cookies Last?

  • Session cookies are temporary and are deleted once you close your browser.
  • Persistent cookies remain on your device for a set period (or until manually deleted) and help us recognise you on repeat visits.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or legal requirements. Please check back periodically for the latest version, indicated by the “Last updated” date above.

8. Related Policies

For more information on how we handle your personal data more broadly, please see our Privacy Policy.

9. Contact Us

If you have questions about our use of cookies, please contact us:

Impeccable Cleaning Solution Email: info@impeccablecleaningsolution.co.uk Phone: 07800 817441 Serving Reading, Tilehurst, Caversham, Earley, Woodley and surrounding Berkshire areas